DXC Local Government eServices Product Brochure

DXC Local Government eServices is a secure, digital platform that will simplify, modernise and accelerate the delivery of services by councils and local government organisations with great digital workflows, while enhancing the digital experience for ratepayers.

Using ServiceNow’s best-practice enterprise data and workflow model, and by leveraging the Public Sector Digital Services (PSDS) application our preconfigured DXC Local Government eServices enhance local government case resolution by integrating a modern agent experience, intelligent workflow checkpoints and robust management reporting.

It’s simple for ratepayers to make inquiries, submit requests, and registrations from any device using their choice of digital channels such as chatbots, SMS and email with trackable actions across the workflow process.

Explore the features and functions of DXC Local Government eServices and find out how your council can be up and running within 4 weeks!