SAP Customer Experience (CX)

Using SAP Customer Experience technology, we design and implement unified, seamless customer experiences that are people-focused and business-driven. DXC is the most awarded SAP CX partner in Australia and New Zealand, delivering leading marketing, sales, commerce, customer, field services, and billing solutions.

DXC customers feature their SAP Customer Experience technologies | Watch our videos

Jemena uplifts digital interactions to meet customer expectations

Watch how Jemena offers customers a more efficient and beneficial digital support service and streamlined interactions with the business by implementing SAP Service Cloud.

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over 1 year ago

Christchurch City Council’s transformation journey to empower citizens and streamline processes

Watch how Christchurch City Council is applying digital ways of working to make Christchurch a city of opportunity for all.

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over 1 year ago

A Glimpse into CX Connect Sydney

A snapshot on the insights discussed during the CX Connect event in Sydney.

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over 1 year ago

CIO Australia webinar: How to take customer experience to the next level

Watch CIO Australia and global IT services consultancy DXC Technology for the second of this important and timely two-part webinar series ‘Driving business success with true enterprise applications’.

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about 3 years ago

Device Technologies new customer experience apps move focus from paperwork to patients

Medical technology and services supplier, Device Technologies, implements SAP Commerce Cloud to streamline key sales processes, increase booking efficiency and improve customer services.

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about 2 years ago

Failing to get a single view of your customer? Customer Data Platforms may be the answer

On-Demand Webinar: Explore the he benefits a Customer Data Platform (CDP) how deep personalisation and customer efficiency can greatly enhance your organisations Customer Experience journey

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about 3 years ago

Re-imagining marketing to drive more meaningful customer engagements that convert

Video: How this DXC FMCG customer took the time to understand their audience, engage customers and deliver on their brand promises to reimagine their Marketing & Sales functions with SAP CX technology

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DXC shares our insights | SAP Customer Experience CX

Revolutionising Loyalty Programs: Integrating Loyalty with Marketing Automation Commerce, ERP, and Customer Data

Discover how to implement a robust marketing automation system with a comprehensive loyalty module.

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over 1 year ago

How to take customer experience to the next level

Discover how the DXC Practice for SAP is helping organisations to take the customer experience to the next level.

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about 3 years ago

Re-platforming on SAP Commerce Cloud improves online sales

DXC Technology implements SAP Commerce for a leading Australian-owned plumbing and electrical wholesaler to improve online sales and revenue.

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almost 3 years ago

How leaders can harness customer data to improve customer experience

Key factors organisations should consider when it comes to managing customer data and influencing customer engagement, in order to create consistent, seamless experiences across every channel.

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about 3 years ago

Balancing agility and certainty

When it comes to successfully implementing customer experience solutions, leveraging a hybrid agile mindset is key to driving innovation.

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How Businesses Can Succeed in the Experience Economy

By creating personalised experiences, companies can differentiate themselves from their competitors, build brand loyalty, and drive growth and success.

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DXC delivers next level SAP Customer Experience | Check out our case studies

12 months ago

Jemena uplifts digital interactions to meet customer expectations

Learn how Jemena offers customers a more efficient and beneficial digital support service and streamlined interactions with the business by implementing SAP Service Cloud.

Read Now

over 1 year ago

Christchurch City Council’s transformation journey to empower citizens and streamline processes

Learn how the council is applying digital ways of working to make Christchurch a city of opportunity for all.

Read Now

about 2 years ago

Rheem strengthens customer relationship mangement with SAP

As a result of integrating key SAP digital technologies Rheem has lowered service costs and increased revenue through productivity and efficiency improvements.

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about 3 years ago

Device Technologies new customer experience apps move focus from paperwork to patients

Device Technologies transforms their business with SAP customer experience applications

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about 3 years ago

Spotlight enhances customer experience with SAP Commerce

To keep pace with customer demand, Spotlight partnered with DXC and SAP to power their e-commerce growth.

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about 3 years ago

Frasers Property puts customers first with service improvements across their property business

DXC implements SAP’s Customer Experience applications to deliver industry leading customer service to serve Frasers Property industrial, commercial and shopping centre customers.

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