New sales and service agent, a force for good

How Salesforce Agentforce AI is set to significantly advance customer service technology and provide real-time assistance, enhancing agent productivity, and delivering personalised experiences

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24 days ago

Feeling the pinch: Why ethical, flexible payment solutions make all the difference

DXC solution for enabling flexible citizen payment optionsand plans for those suffering from financial hardshipa and struggling to meet government agency payments and to reduce the debt cycle.

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4 months ago

Cultivate digital exhaust and trace consumers’ path to purchase

How to improve customer loyalty and marketing contact effectiveness by cultivating digital exhaust.

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6 months ago

It's time for great industrial e-commerce

A DXC research report about deploying digital B2B commerce at scale for industrial e-commerce platforms

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8 months ago

All the excitement from Salesforce World Tour Sydney 24

DXC at Salesforce World Tour Sydney 24 - excited to interact with the Salesforce user community & explore creating seamless customer experiences with the latest Salesforce data, AI & cloud technology

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8 months ago

Ethical revenue collection in times of financial hardship report

Report exploring revenue collection challenges facing the Australian public sector in the current economic landscape and how to ethically improve both the debt cycle and the citizen experience.

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9 months ago

How the public sector can facilitate better citizen experiences in 2024

How DXC and Hyperforce for Salesforce Marketing Cloud (SFMC) can help government organisations to adopt powerful tools for interacting and engaging with constituents.

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over 1 year ago

Salesforce launches Einstein GPT, the world’s first generative AI CRM technology, transforming the customer experience with Generative AI

Salesforce's Einstein GPT: Generative AI for CRM with Trusted Security & Transparency. DXC Practice ensures safe & ethical AI implementation.

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over 1 year ago

Mergers and acquisitions within the superannuation industry

Discover how DXC Technology’s expertise and knowledge can support data tool set optimisation to improve the efficiency and effectiveness of your transition.

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over 1 year ago

Acquiring and retaining members within the superannuation industry

Discover how DXC Technology’s expertise and knowledge can support the acquisition and retention of members.

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over 1 year ago

Compliance and the superannuation industry

Point of View: Compliance and the superannuation industry

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over 1 year ago

Addressing challenges that face the superannuation industry

Tip Sheet: Addressing challenges that face the superannuation industry

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over 1 year ago

Enhancing customer experiences to improve conversions and sales

Tip Sheet: Enhancing customer experiences to improve conversions and sales

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over 1 year ago

Improving engagement with customers to increase successful outcomes

Tip Sheet: Improving engagement with customers to increase successful outcomes

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about 2 years ago

Why DXC Technology for your Salesforce transformation

Hear how we look for creative and collaborative ways to give organisations access to the Salesforce ecosystems in order to deliver sustainable, long-term outcomes. We work with organisati

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about 2 years ago

Mulesoft PartnerMax: DXC Ambassador

Hear from DXC Technology's Mary Joy Sabal, the first female MuleSoft Ambassador in ANZ, as she discusses the benefits of Mulesoft's PartnerMax

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over 2 years ago

Why choose DXC to design, deploy and scale your transformation with Salesforce

Read how the DXC Practice for Salesforce works in partnership with organisations to deliver integrated Salesforce cloud solutions that are aligned with the customer’s business objectives.

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Pioneering the rollout of Service Cloud Voice in Australia

To support a prominent Australian financial institution manage the heightened demands on their contact centre, we worked with them to implement Service Cloud Voice.

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Transform your contact centre with Service Cloud Voice

Product brochure: Transform your contact centre with Service Cloud Voice

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Salesforce Insights

Choose DXC Practice for Salesforce to design, deploy and scale your transformation with Salesforce. For more information contact us directly: salesforce.apac@dxc.com

New sales and service agent, a force for good

Feeling the pinch: Why ethical, flexible payment solutions make all the difference

Cultivate digital exhaust and trace consumers’ path to purchase

It's time for great industrial e-commerce

All the excitement from Salesforce World Tour Sydney 24

Ethical revenue collection in times of financial hardship report

How the public sector can facilitate better citizen experiences in 2024

Salesforce launches Einstein GPT, the world’s first generative AI CRM technology, transforming the customer experience with Generative AI

Mergers and acquisitions within the superannuation industry

Acquiring and retaining members within the superannuation industry

Compliance and the superannuation industry

Addressing challenges that face the superannuation industry

Enhancing customer experiences to improve conversions and sales

Improving engagement with customers to increase successful outcomes

Why DXC Technology for your Salesforce transformation

Mulesoft PartnerMax: DXC Ambassador

Why choose DXC to design, deploy and scale your transformation with Salesforce

Pioneering the rollout of Service Cloud Voice in Australia

Transform your contact centre with Service Cloud Voice