Snapshot

National Pharmacies, a retail chain in South Australia, was looking for technology improvements that would drive innovation and allow better engagement with its customers. With help from DXC Technology, the company consolidated enterprise resource planning (ERP) applications and moved them to the cloud, resulting in many benefits, including the ability to target consumers with personalised special offers.

Challenge

• Evolve and modernise technology to become more customer-focused
• Consolidate ERP applications into a single ERP platform and migrate them to the cloud
• Reduce costs and adopt standard business processes

Solution

• Tap into DXC’s integration capabilities to implement JD Edwards on Oracle IaaS Platform
• Build library with common work processes to help standardise business processes
• Leverage DXC managed services for cloud migration and postgo-live support

Results

• Changed business strategy and enabled innovation through digital transformation
• Gained ability to engage with customers more consistently and target them with personalised offers
• Adopted common business processes across the enterprise

“We would love to continue to leverage DXC with their global footprint, their innovation that they brought to our project, and use that innovation in future projects and future challenges that we have.”

Ryan Klose, general manager of corporate services, National Pharmacies