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Improving community safety with DXC and ServiceNow

A case study in the implementation of ServiceNow by DXC for an Australian state government department that delivers a web-based, sercure repository for detailed infrastructure and asset information.

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SNAPSHOT:

This Australian government department manages the development and implementation of laws, regulation and policy in various areas of the state and ensures all elements of the community safety system are working efficiently and effectively. The department is undergoing a transformation to better meet the evolving needs of its citizens. This transformation is supported by comprehensive strategy and wide-ranging reform, ensuring a whole of government approach to the community safety system.

The DXC Practice for ServiceNow  built a low-cost fully featured web application solution on the ServiceNow platform.

“This is our first engagement with DXC. The working relationship has been entirely positive from the outset — a true partnership with DXC playing a leadership role. We collaborated closely with the relations between the organisations being one of the highlights of this project. It worked extremely well to achieve the result we needed.”

The Department’s spokesperson