IT modernisation moves pet food manufacturer into next phase of growth and innovation

SNAPSHOT:

A dynamic leader in Australia’s manufacturing industry, Staughton Group is a fast-growing and innovative business located in the beautiful Murray River region of New South Wales. The company provides an end-to-end manufacturing and logistics solution to businesses in the food ingredient and retail sectors. Through its four key businesses and multiple brands, it manufactures dry pet food and meaty treats under either its own brand or clients’ private labels and supplies raw ingredients to the global pet food industry.

Having already experienced consistent exponential growth for the past several years, Staughton Group was looking to continue its ambitious expansion journey. With the complexity and number of products manufactured rising, the business was becoming more difficult to manage. Significant new customers like Coles, Woolworths and Aldi meant more stringent control and compliance requirements. Staughton Group’s use of MYOB and outdated legacy systems was no longer viable. Limited integration between business functions, disparate applications supporting them, and manual processes caused many issues. There was no formal purchasing system, no procurement visibility for forward planning, and multiple steps were required (and three people’s involvement) to create an invoice, with no automated link between products dispatched to invoicing. There was also inadequate product traceability for manufacturing control, and Microsoft Excel was used for complex costing and retail sales order management. Overall, this resulted in limited process control across multiple systems used by multiple people.

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“We now have our foundations right with people doing what they need to do. We have clear visibility and reporting on all business areas, which I believe will open up a minefield of opportunities.” — Edward Staughton Managing Director Staughton Group