Cloud solution supports start-up success
Case study: Container Exchange Services required an end-to-end cloud solution to manage operations. The solution had to be scalable to fit its strategic vision of expanding beyond Queensland.
SNAPSHOT
Queenslanders use close to three billion beverage containers every year which are sadly the second most littered item in the state, despite being easily recycled. The Container Refund Scheme (CRS) is one of the first environmental legislation to focus on the polluter pays principle, where the beverage manufacturers are responsible for funding a refund for returned drink containers.
Container Exchange Services (CES) required broad solution functionality to manage back-office operations and customer-facing scheme service providers. The solution needed to allow a container deposit to be collected from the beverage manufacturer, for containers to be received at a container refund point (CRP), and for all involved parties to be paid quickly with a clear chain of custody to improve the integrity of the lifecycle. The chain of custody covers the lifecycle as each container moves from retailer to consumer, to refund point, logistics provider, processor, recycler, auction and back again.
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“We were in a fortunate position where our company didn’t have a legacy system, so we could jump straight to a cloud-first solution. However, having a single Container Deposit Platform that catered to the idiosyncrasies, while leveraging the commonalities was an ambitious task. We also had the added challenge of needing to go live with a network of ~330 refund points from day one!” — James Elvin IT Director Container Exchange Services